What you’ll do

Role purpose:
Responsible for identifying, analyzing, and mitigating risks associated with the M-Pesa Limited operations. This role plays a critical part in maintaining the stability and integrity of our operations by implementing risk management strategies and ensuring compliance with regulatory standards.
Key accountabilities and decision ownership: 
1.    Risk Identification and Assessment
•    Conduct risk assessments to identify potential operational risks.
•    Analyze business processes to detect areas of risk and vulnerabilities.
•    Develop and implement risk assessment models and frameworks.
2.    Monitoring and Reporting
•    Maintain an accurate risk register and report on key risk indicators (KRIs).
•    Prepare periodic risk reports for senior management and stakeholders.
•    Monitor and analyze risk events, incidents, and loss data.
3.    Mitigation Strategies
•    Develop and recommend risk mitigation strategies and action plans.
•    Collaborate with various departments to implement risk control measures.
•    Ensure timely resolution of operational risk issues.
4.    Compliance and Governance
•    Ensure compliance with regulatory requirements and internal policies.
•    Assist in the development of risk management policies and procedures
•    Facilitate internal and external audits.
5.    Data Analysis and Technology
•    Utilize risk management software and tools to analyze data and trends.
•    Foster continuous improvement by leveraging technology and data analytics.
•    Support the integration of new risk management systems.
6.    Training and Awareness
•    Conduct training sessions to promote risk awareness and a risk-conscious culture.
•    Provide guidance and support to staff on operational risk matters.
 Core competencies, knowledge and experience:
•    Strong analytical and problem-solving skills.
•    Proficiency in risk management software and data analysis tools.
•    Excellent communication and presentation skills.
•    Ability to work collaboratively and build relationships across the organization.
Must have technical / professional qualifications: 
•    Education: Bachelor’s degree in Finance, Business Administration, Risk Management, or a related field. Master’s degree or professional certifications (e.g., FRM, PRM, CFA) are a plus.
•    Experience: Minimum of 3-5 years of experience in operational risk management, preferably in the financial services industry.
•    Knowledge: Comprehensive understanding of risk management principles, regulatory requirements, and industry best practices.
Key performance indicators:
•    Risk identification and Mitigation efficiency.
•    Accuracy and timeliness of risk reporting
•    Compliance and incident management

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