Iob Summary:
The post is responsible for management of the technical support for the digital channel applications.
Responsibilities
- Provide technical support for digital channels applications by performing administrative role on the applications.
- Provide technical support during implementation of tasks related to digital channel projects.
- Provide monitoring for channels system to increase system availability
- Ensure all faults of the existing channel services and provide strategic initiative that will improve customer experience and business performance. Continuously analyse user requirements to develop and provide solutions
- Delivering business solutions by ensuring that they are well tested and are rolled out in a manner that does not adversely affect business processes.
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Requirements:
- Minimum 3 years of experience
- Bachelor’s Degree in Information Technology
- Master’s degree in Business Management OR a Business Related Field is an added advantage
Application Deadline: 22 June 2022
